FAQ

Default solution folder, feel free to edit or delete it.

How do I find the MAC address of my device?
Using Windows Vista, 7, or 8 1 Connect to a network. This method is only applicable if you are currently connected. Make sure t...
Wed, 25 Sep, 2013 at 3:28 PM
Procedure for repairing damaged WISS Mobile Devices
As the damage resulted from mistreatment (even when unintentional) it is unlikely to be covered by our warranty. As stated on page 5 of the WISS IT Acce...
Tue, 24 Mar, 2020 at 11:06 AM
How do I clear my browser cache?
Why you might want to clear your Cache Clearing your cache might not be completely necessary, nor need to be done often. However, clearing your browser’s c...
Fri, 10 Apr, 2020 at 12:15 PM
How to create and share your own electronic workspaces using Microsoft Windows
Did you know that you can create your own electronic workspaces that will automatically sync any documents you (or whoever you invite) create, edit or delet...
Thu, 8 Sep, 2022 at 1:45 PM
How to Download Youtube Videos
To download YouTube videos  use this link which allows you to download YouTube streams and convert them to a variety of formats without needing to install a...
Mon, 22 May, 2017 at 12:33 PM
How do I use the WIFI at WISS?
We have several WIFI networks at WISS. There are two networks for WISS-owned computers: WISS-EQPT (for Windows devices) and WISS-Apple (for Apple device...
Thu, 27 Aug, 2020 at 11:34 AM
How to resize photos in Windows 10
Note: If you would like to not only resize, but also compress your photos there are some free online tools like https://www.jpeg.io/ and https://compressor....
Thu, 11 Jan, 2018 at 12:38 PM
How to compress video using iTunes for Windows
1. Launch iTunes, click "Add File to Library," browse to the location of the videos you want to compress, select them and click "Open." ...
Thu, 11 Jan, 2018 at 4:14 PM
Guide to Getting Started in IT at WISS
Welcome to WISS!  WISS staff can also find this information on the IT Support page of the WISSwide SharePoint (Staff) site. Please feel free to emai...
Thu, 1 Jun, 2023 at 12:45 PM
WISS Contactless Device Loan Process
In the event of an enforced campus closure, if we are required to work from home some staff will be required to borrow a loaner device such as a laptop or t...
Wed, 3 Feb, 2021 at 9:51 AM