1. Please check on the TV side you plug the dongle in Hdmi 1 port(or Hdmi 2), and plug the usb port to the TV also.Make sure you have choose the same channel and the TV side will show like this.
2. For Windows computer :
open the 小米拍拍 disk
find winapp folder and open it， find 小米拍拍.exe and double click it
After the windows pop up click the button on the dongle
Steps for Extending your Screen:
1.
2.
For Apple computer:
Please see the video.
If your account and password can not unlock the setting please contact with us.