WISS IT Support Portal

FAQ 14

• How do I find the MAC address of my device?
• Procedure for repairing damaged WISS Mobile Devices
• How do I clear my browser cache?
• How to create and share your own electronic workspaces using Microsoft Windows
• How to Download Youtube Videos

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WISS Bytes 18

• WISS Byte #1: WinOS: Create and share your own electronic workspaces
• WISS Byte #2: Did you know you can manage your own print account by using the online printer webtools?
• WISS Byte #3: Did you know that you can send a calendar invitation / meeting request using Outlook?
• WISS Byte #4: Check on the status of your support tickets online and get helpful guidance
• WISS Byte #6: Easily convert to and from PDFs and modify them for FREE

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Printers 4

• Managing your WISS Print Account
• Procedure for Requesting Printer Credit Top-up
• Use your PERSONAL device to print to WISS printers
• WISS Printer Locations

MacBook Air 6

• When and How to Reset Mac SMC (System Management Controller)
• MBA loads 50% (halfway) when booting or loads a grey screen
• How do I change printer presets / preferences on MacOS?
• OS X: Keychain Access asks for keychain "login" after changing login password
• MacBook (13-inch): Shuts down intermittently

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iPad 3

• Request iPad Apps for WISS-owned iPads
• Print to WISS Printers from your iPad or iPhone
• Mirror your iPad Screen to your Computer and Projector

Outlook 4

• Book WISS Rooms and Equipment Using Outlook
• Create your WISS M365 email signature
• Setup WISS Outlook App on Mobile Phones / Tablets (iOS / Android)
• How to Use Shared Outlook Calendars (Outlook on the Web)

OneDrive 3

• Download OneDrive to your personal computer and Link to your WISS O365 account
• Restore deleted files or folders in OneDrive
• Unlink your Computer from OneDrive

Sharepoint 4

• Restore items in the Recycle Bin of a SharePoint site
• Granting Access to Groups and Individuals in Sharepoint and OneDrive
• Syncing Documents from Sharepoint Sites
• See how many files and folders are in a SharePoint document library

Microsoft 365 Training 1

• Microsoft 365 Training

Microsoft Endpoint Configuration Manager (MECM) 1

• MECM Video Tutorials

SMART Board 4000 series 1

• Configuring and calibrating your SMART Board 4000 series

Seewo Interactive Panels 1

• Seewo Interactive Panel Guides (English and Chinese)

Xiaomi Televisions 3

• Connect to a TV using a XiaoMi Wireless Display Adapter/ Dongle
• How to Connect to the Television in the Director's Conference Room
• Set up a passcode on MiTV for casting

Email 2

• Why Should I Be Careful When Opening Attachments?
• Can I Click on the Link in My Email?

PASSWORD 1

• Password Requirements Troubleshooting

Getting Started with iSAMS 3

• Sign In to WISS iSAMS Cloud
• Take Attendance/Registration on iSAMS
• Use iSAMS Support Portal